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Privacy Policy

Information about our Organisation and Web site:
Modern information and communication technologies play a fundamental role in the activities of The Model Shop T/A Trains and Track.  Our privacy policy covers The Model Shop T/A Trains and Track and its Web site:

Address: The Model Shop T/A Trains and Track, 
4 St Davids Hill 
Exeter EX4 3RG
Tel: 01392 421906
Web Site: 

Providing Visitors with Anonymous Access
You can access our Web site home page and browse our site without disclosing your personal data.  

The services and links of our Web site:
Our Web site does not enable our visitors to communicate with other visitors or to post information to be accessed by others.

Automatic Collection of Information:
The Model Shop T/A Trains and Track cookies are only used to identify the customer, not to identify any specific customer traits.  These cookies do not store any sensitive data. 


We do not automatically log personal data nor do we link information automatically logged by other means with personal data about specific individuals.  We do automatically log user's IP address and session information such as the duration of the visit and the type of browser used. This is recognised by the web server and is only used for system administration and to provide statistics which the business uses to evaluate use of the site.

Data Collection and Purpose Specification:
We collect the personal data that you may volunteer while using our services. We do not collect information about our visitors from other sources, such as public records or bodies or private organisations.  We do not collect or use personal data for any purpose other than the specific services such as feedback forms.  If we wish to use your personal data for a new purpose, we offer you the means to consent to this new purpose by indicating in a box at the point on the site where personal data is collected. 

Children's Privacy:
We take specific steps to protect the privacy of children by making reasonable efforts to ensure that a parent has authorised the collection of the child's personal data. 

Disclosure and Visitor Choice:
We do not disclose your personal data to other organisations.  

Confidentiality / Security:
All our employees and data processors, who have access to, and are associated with, the processing of personal data are obliged to respect the confidentiality of our visitors' personal data. We ensure that your personal data will not be disclosed to state institutions and authorities except if required by law, other regulation or for funding purposes.

Access to the personal data we may hold about you
You can ask us whether we are keeping personal data about you.  Upon request we will provide you with a readable copy of the personal data which we keep about you, within a week - although we will require proof of your identity before any such disclosure is made.  We will provide the information at a charge of £10.

We allow you to challenge the data that we hold about you and, where appropriate, you may have the data erased, rectified or amended. We do reserve the right to refuse to provide our visitors with a copy of their personal data, but will give reasons for our refusal. We do, however, allow you to challenge our decision to refuse to provide you with a copy of your personal data. 

Privacy Compliance
Our privacy policy is compliant with the United Kingdom’s Data Protection Act 1998.  In order to demonstrate that our privacy policy accords with the Data Protection Act, we are subject to an Independent Data Protection Authority:

Information Commissioner
Wycliffe House,  

Water Lane,
Wilmslow, Cheshire, SK9 5AF, UK

Privacy Support
If you have an enquiry or concern about our privacy policy, please contact:

The Model Shop T/A Trains and Track, 
4 St Davids Hill
Exeter EX4 3RG
Tel: 01392 421906
Web Site:

If you are not satisfied with our response to your concern you may wish to contact Information Commissioner (